Legal notice

Legal Notice

1. Website Operator Information

This website is operated by the following business:

Brand Name: Martnaro

Company Name: Hubei Xianghang Import & Export Trading Co., Ltd.

Business Address: No. 180, Group 2, Huozhuang Community, Nancheng Subdistrict, Zaoyang, Xiangyang, Hubei Province, China.

For questions regarding our website, products, or services, please contact us using the email address provided above.

2. Purpose of This Website

Martnaro operates an online store offering botanical home decorations, artificial floral arrangements, decorative wreaths, dried flowers, planters, and related home and garden accessories.

The information provided on this website is intended to help customers understand our products, services, ordering procedures, and applicable policies.

We make reasonable efforts to provide accurate and up-to-date information about our products and services.

3. Product Information and Images

We aim to present our products as accurately as reasonably possible through product descriptions, photographs, dimensions, materials, and other specifications.

Product colors and appearances may vary depending on lighting, photography, screen settings, and individual device characteristics.

Certain products may also exhibit natural or material-related variations. Dried flowers and botanical materials may differ slightly in shape, texture, and color. Terracotta, ceramic, stoneware, concrete, and glazed planters may have variations in finish, surface texture, and coloration. Artificial flowers and wreaths may have minor variations in arrangement or decorative details.

Such variations do not automatically constitute a defect when they are consistent with the product description.

Customers should review product descriptions, dimensions, materials, intended use, and care instructions before placing an order.

Nothing in this section limits consumer rights or remedies relating to defective products, materially inaccurate descriptions, or products that do not conform to applicable law.

4. Intellectual Property Rights

Unless otherwise indicated, the content of this website, including text, logos, graphics, photographs, product descriptions, page layouts, and design elements, is owned by or lawfully used by Martnaro or the relevant rights holders.

Visitors may access and use website content for lawful personal shopping purposes.

Without appropriate authorization, website content may not be reproduced, distributed, modified, published, or commercially exploited, except as permitted by applicable law.

Third-party trademarks, product names, and other protected materials remain the property of their respective owners.

If you believe that any content on our website infringes your intellectual property rights, please contact us at [email protected] with relevant details so that we can review your concern.

5. Acceptable Use

Visitors must use this website in a lawful and responsible manner.

You must not:

Use the website for fraudulent, unlawful, or unauthorized purposes.
Attempt to gain unauthorized access to website systems or customer information.
Interfere with website security, availability, or functionality.
Introduce malicious code or attempt to disrupt website operations.
Reproduce or exploit protected content in violation of applicable intellectual property laws.
Use the website in a way that infringes the rights of others or violates applicable laws.

Martnaro may take reasonable measures to protect its website, customers, and business interests in accordance with applicable law.

6. Third-Party Services and External Links

Our website may use third-party services or contain links to external websites, including payment processors, shipping providers, e-commerce service providers, analytics services, and advertising platforms.

These third parties may operate under their own terms, privacy policies, and data-handling practices.

Visitors are encouraged to review the relevant third-party policies before using external services or providing personal information directly to third parties.

Our responsibility for independent third-party websites and services is subject to applicable law.

7. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including the use of cookies, relevant service providers, and advertising technologies where applicable.

Please review our Privacy Policy for further information about personal information, third-party services, and available privacy rights.

8. Website Availability and Accuracy

We make reasonable efforts to maintain the availability and proper functioning of our website.

Temporary interruptions may occur because of maintenance, technical issues, network disruptions, or other operational circumstances.

We may update website content, product information, and website features as necessary, subject to applicable law and obligations arising from accepted orders.

We do not guarantee uninterrupted website access or the complete absence of technical errors.

9. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Martnaro and its operating company shall not be liable for indirect or consequential losses arising from website use where such liability may lawfully be excluded.

Nothing in this Legal Notice excludes or limits liability, statutory warranties, consumer rights, or other obligations that cannot legally be excluded or limited.

Any limitation in this notice applies only to the extent enforceable under the laws applicable to the relevant transaction or activity.

10. Applicable Laws and Consumer Rights

This Legal Notice shall be interpreted and applied in accordance with applicable laws and regulations.

Customers may have additional rights under the consumer protection laws of their country or region, including rights relating to product conformity, returns, refunds, privacy, and online purchases.

Nothing in this notice is intended to exclude, restrict, or waive any mandatory rights that consumers are entitled to exercise under applicable law.

11. Related Policies

For additional information about shopping with Martnaro, please review the following policies available on our website:

Privacy Policy
Return and Refund Policy
Shipping Policy
Terms of Service

These policies explain our practices concerning personal information, order fulfillment, shipping, returns, refunds, and website use.

12. Contact Information

If you have questions regarding this Legal Notice, our website, or our business operations, please contact us.